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CLY88's Commitment

Responsible Gaming CLY88 – Safe, In Control & Have Fun

CLY88 believes betting should be an enjoyable form of entertainment – not a financial burden or a source of stress. We provide the control tools, guidance, and support you need to play responsibly in Malaysia.

View Control Tools Recognise the Warning Signs
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CLY88's Promise to Malaysian Players
We are committed to ensuring every member enjoys this platform safely, responsibly, and with full control.
18+ Only Deposit Limit Self-Exclusion Exclusion 24/7 Support

CLY88's 6 Core Pillars of Responsible Gaming

Each of these pillars reflects CLY88's genuine commitment to the well-being of Malaysian players

Strict 18+ Age Verification
CLY88 requires age verification for all new member registrations. Only individuals aged 18 and above who are residing in Malaysia are permitted to register and use this platform. Our KYC system ensures that no minors can access CLY88's betting services.
Self-Managed Deposit Limit
You can set your own daily, weekly, or monthly deposit limits through your CLY88 account settings. Once a limit is set, it takes effect immediately and cannot be increased without a 48-hour waiting period – ensuring your decisions are made calmly, not impulsively.
Loss Limit to Protect Your Balance
Set the maximum amount you are willing to lose in a day, week, or month. Once your loss limit is reached, your account will be automatically blocked from placing new bets for the specified period — protecting you from unplanned, significant losses.
Cooling-Off Period
Need a short break? Use CLY88's cooling-off feature to pause your account for 24 hours, 7 days, or 30 days. During this period, you will not receive any promotional communications from CLY88, and login to your account will be fully blocked.
Permanent Self-Exclusion
If gambling has become a serious problem in your life, CLY88 offers a permanent self-exclusion option. Contact our support team and we will close your account entirely, with all valid cash balances refunded. We respect this decision, no questions asked.
Dedicated Support in Bahasa Malaysia
CLY88's support team, trained in responsible gaming issues, is available 24/7 via live chat and WhatsApp in Bahasa Malaysia. We don't judge – we're simply here to help you make the best decisions for yourself and your family.

How to Use CLY88's Control Tools

All these control tools are free and accessible directly from your CLY88 account. No fees, no questions asked — you are in full control.

1
Log In to Your CLY88 Account
Go to login page and log in using your phone number and password.
2
Go to Account Settings
Click the profile icon in the top-right corner of the platform, then select "Account Settings" or "Responsible Gambling".
3
Choose the Control Tools You Need
You will see options for Deposit Limit, Loss Limit, Play Time Limit, Self-Exclusion, and Exclusion. Choose whichever best suits your needs.
4
Set Value & Confirm
Enter your preferred limit in MYR or the time period you want. Review and confirm your selection. The limit will take effect immediately.
5
Contact Support If You Need Help
If you're experiencing any difficulties or wish to request a self-exclusion, reach out to our team 24/7 via live chat – we're ready to assist in Bahasa Malaysia.

Available Control Tools

Deposit Limit
Set the maximum amount you can deposit per day, week, or month. Ideal for players who want to manage their entertainment spending — for example, a MYR 200 weekly limit via Touch 'n Go or DuitNow.
Takes effect immediately
Loss Limit
Cap your net losses over a set period. Once the limit is reached, the CLY88 system will automatically block any new bets. You can set a daily, weekly, or monthly loss limit in MYR.
Automatic protection
Play Time Limit
Set a daily session time limit for your play. CLY88 will send a reminder when you are approaching the limit, and your session will be ended once the time limit is reached — helping you stay aware of how long you have been playing.
Automatic reminders & session stops
Self-Exclusion (Cooling-Off Period)
Take a complete break from the CLY88 platform for 24 hours, 3 days, 7 days, or 30 days. During this period, login is blocked and no marketing communications will be sent. Can be activated instantly via account settings.
Active within 5 minutes
Permanent Self-Exclusion
The most decisive option — permanently closing your CLY88 account. Contact our 24/7 support team and your request will be processed within 24 hours. Any valid cash balance will be returned to your registered payment method.
Via customer support

Know the Warning Signs

Problem gambling rarely happens overnight. It develops gradually. Learn to recognise the signs early before they become more serious.

  • Borrowing money from family or friends to fund betting.
  • Using money meant for bills, rent, or daily essentials to deposit at CLY88 or any other platform.
  • Selling assets or personal belongings to fund your betting.
  • Hiding transaction records or bank statements from a partner or family member.
  • Always feeling like "this time I'll win it all back" and continuing to deposit even when funds have run out.

  • Feeling anxious, restless, or irritable when you are unable to play.
  • Gambling to escape stress, sadness, or boredom — rather than purely for entertainment.
  • Finding it hard to stop betting even when you have intended to quit.
  • Feeling guilty or ashamed after playing, yet continuing to do so anyway.
  • Your mind is constantly preoccupied with how to get money for your next bet.

  • Neglecting work, family, or social relationships due to excessive time spent on betting.
  • Lying to a partner, parents, or friends about your betting activity.
  • Avoiding conversations about money or finances with people close to you.
  • Friends or family have already expressed concern about your gambling habits.
  • Betting is starting to affect your work performance or studies.

  • Needing to bet with increasingly larger amounts to feel the same level of excitement.
  • From betting RM20 a week to RM200 or more every single day.
  • Starting to bet at inappropriate times — late at night, during work hours, or while driving.
  • What started as casual play (e.g. slots on weekends) has grown into EPL Sports Betting, poker, live casino – all at once.

If you identify two or more of the above signs in yourself, it may be time to take proactive steps. Remember – acknowledging a problem is a sign of strength, not weakness.

Test Yourself Now

This brief questionnaire helps you assess your relationship with gambling. Your answers are private and are not stored by CLY88.

Responsible Gaming Questionnaire
Answer honestly. There are no right or wrong answers.
1
Have you ever bet with money that should have been used for daily necessities such as bills, food, or rent?
2
Do you find it hard to stop playing even when you've already decided to?
3
Have you ever hidden your betting activity from people close to you?
4
Is betting causing problems in your relationships, work, or finances?
5
Have you ever bet more in an attempt to chase back previous losses?

What Does "Responsible Gaming" Actually Mean?

Many people mistakenly assume that responsible gambling means not playing at all. That is not what CLY88 means by it. Responsible gambling means enjoying betting activities — whether wagering on a Malaysia Super League match, playing PG Soft slots, a game of Texas Hold'em poker, or watching a DOTA 2 esports tournament — in a controlled way, within a budget you can afford, and without letting it negatively affect your life.

Betting is entertainment. Much like going to the cinema, buying concert tickets, or subscribing to a streaming service — it is a recreational activity that comes with a cost. The difference is that betting involves an element of chance that can result in either winnings or losses. What separates a player who enjoys betting as entertainment from one with a problem comes down to one key thing: control.

Core Principles of Responsible Gaming at CLY88

Before you play anything on CLY88 – whether it's slots, EPL Sports Betting, or Live Casino – here are a few simple principles to help you stay in control:

  • Set a budget before you play. Decide how much you are willing to "spend" on betting entertainment this week — for example RM50 or RM100 — and stick to that amount. Once the budget is gone, stop.
  • Do not treat betting as a source of income. CLY88 is an entertainment platform. Winnings are a bonus, not a guarantee. Do not rely on betting winnings to pay bills or cover daily expenses.
  • Never chase your losses. This is the most common trap. When you lose, the urge to "deposit once more to win it back" can be overwhelming. But statistically, chasing losses almost always leads to even greater ones.
  • Play in a sound state of mind. Do not bet when you are feeling sad, stressed, angry, or intoxicated. Betting decisions made under emotional strain tend to be irrational and can lead to regret.
  • Take regular breaks. After a long session, step away. Do something else – eat, exercise, catch up with family. Make sure betting remains just a small part of your life.

CLY88 vs. Other Platforms: Why Our Commitment Is Different

Some betting platforms claim to care about responsible gaming, but in practice they make it difficult to set limits or request exclusions. At CLY88, we do the opposite. Our control tools are easy to access, take effect quickly, and are designed to genuinely help — not just tick a regulatory box on paper.

We understand that a player who bets responsibly over many years is far more valuable to us than one who makes a large deposit in a single month and then faces serious financial difficulties. The long-term wellbeing of CLY88 members is our priority.

Quick Tips: How to Bet Responsibly

✓ Set a clear entertainment budget in MYR
✓ Use CLY88's deposit limit tool
✓ Only bet with money left over after all necessities are covered
✓ Take a break from the platform for at least one day a week
✓ Never bet with borrowed money

Frequently Asked Questions
Can I cancel a deposit limit after it has been set?
Limits can be reduced immediately, but increasing a limit requires a mandatory 48-hour waiting period to protect you from impulsive decisions.
Can a cooling-off period be cancelled early?
No. A cooling-off period cannot be shortened once activated. This is an intentional safeguard designed to help you.
What happens to my balance if I apply for permanent exclusion?
All valid cash balances (excluding bonuses that have not met rollover requirements) will be returned to your Malaysian payment method within 3–5 business days.

Child & Minor Protection

CLY88 takes the protection of children and minors from accessing our betting platform seriously. This is a responsibility we do not compromise on under any circumstances.

If you share a device with younger family members — especially children or teenagers — we strongly encourage you to take the following steps to ensure they cannot access the CLY88 platform:

Never save your CLY88 account password on a shared or family browser.
Log out of your CLY88 account after every session, especially on shared devices.
Enable parental controls or content filters on devices used by children.
Never share your CLY88 login credentials with anyone, including adult family members.
Report to CLY88 immediately if you suspect an underage individual is using our platform.

Serious Warning: Any attempt by a minor to register or use the CLY88 platform is a serious violation of our Terms & Conditions. Accounts confirmed to be owned or used by minors will be closed immediately and all balances will be forfeited. Related cases may be reported to the relevant authorities.

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18+
CLY88 is for Adults Only
All users must be 18 years of age or older and resident in Malaysia. Age verification is mandatory before any deposit or withdrawal is processed.
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Ready to Play Responsibly at CLY88?

Register a free CLY88 account today. Set your deposit limit from the very first minute. Enjoy over 500 of Malaysia's best games — slots, sports, poker, esports — with peace of mind and full control.

Deposit securely with Touch 'n Go eWallet, GrabPay, DuitNow, Maybank2u, or CIMB Clicks.

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18+ Only  •  Play Responsibly

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